Dynamics 365 Sales & Customer Insights Partner (CRM)

Use Microsoft Dynamics 365 Sales and Customer Insights to empower your business with comprehensive customer relationship management (CRM) and data-driven insights. Can be used on conjuction with Dynamics 365 BC or GP - or as a stand-alone solution. We can help you create a personalized customer journey from first touch to delivering white glove services.

Microsoft Dynamics 365 Sales

Dynamics 365 Sales is a robust CRM solution designed to streamline your sales processes and enhance customer engagement. It offers tools to manage leads, opportunities, and accounts, providing your sales team with the insights needed to build strong customer relationships and drive revenue growth.

Key Features:

• Lead and Opportunity Management: Track and manage potential sales opportunities efficiently.
• Sales Forecasting: Accurately predict sales outcomes to inform strategic decisions.
• Integration with Microsoft Products: Seamlessly integrates with Office 365, Power BI, and Azure for a unified experience.

Microsoft Dynamics 365 Customer Insights

Customer Insights is a customer data platform (CDP) that helps deliver personalized customer experiences. It lays the foundation to create truly personalized, responsive, and connected customer journeys across sales, marketing, and service teams.

Key Features:

• Unified Customer Profiles: Consolidate data from various sources to create comprehensive customer profiles.
• AI-Driven Insights: Utilize artificial intelligence to gain actionable insights into customer behavior and preferences.
• Real-Time Personalization: Deliver personalized experiences across all customer touchpoints.