Blog Layout

What Is A Microsoft Dynamics GP Orphan?

Jul 20, 2020

What is a Microsoft Dynamics GP Orphan?

A Dynamics GP orphan is a customer left without guidance and support.  

Around 2016, Microsoft made a big push to encourage all Dynamics partners to focus on their new Cloud ERP product, Dynamics 365. We observed that, sadly, there were a lot of existing Dynamics GP clients that were abandoned during this transition. 


These companies had spent the money on Dynamics GP, and they still needed guidance and support to make the most of their investment. The problem was, there were few senior consultants left to help them. 


So, many of these companies became Microsoft Dynamics GP orphans. 


Some of the companies lost their Dynamics partners altogether because small partners were often acquired by larger companies. To stay compliant with Microsoft, many of the large Dynamics ERP partners moved their focus to Dynamics 365. If they kept a small Dynamics GP practice, it was usually restructured, and they reprioritized how they supported their Dynamics GP customers. 


We noted that often the experienced Dynamics GP consultants were assigned to support Dynamics 365, and junior consultants were given the Dynamics GP accounts. I have heard Dynamics GP customers say, “my new GP consultant from my existing partner knows less about GP than I do.” I have heard that line so many times that I know it is true. 


As a consequence, the Dynamics GP users were left to fend for themselves. Many of them are active on the GP User Group forums. GPUG is a fantastic community, full of resources, and we love clients that like to take ownership of their systems. However, supporting yourself on your own will still leave some gaps. You need a partner with the big-picture vision and the advanced skillset to instruct you. An expert will not only fix individual problems but look at your system as a whole and tell you how it could work better for your organization. 


At Dexpro Dynamics, we always offer a Dynamics GP system review at no charge. To me, that is only fair. And the truth is, at least 80% of the orphaned clients that we review are not using Dynamics GP properly, or they are not even using all the modules that they own. 


There will always be companies that want their ERP system on-premises. And some companies want to stay on Dynamics GP. When we realized that so many Dynamics GP customers were in the position of “orphans,” we decided to go against the trend and keep our primary focus on Dynamics GP. 


We continue to sell Dynamics GP to new customers when it is the right fit, but our primary focus is to help companies that have already invested in Dynamics GP. 


You never need to be a Dynamics GP orphan. Dexpro Dynamics is here to help. 


If you have a Dynamics GP question or unresolved issues, we will either find a solution or let you know where you can turn to get your problems resolved. 


Contact us at Dexpro Dynamics at 888-DEXPRO2 or info@dexprodynamics.com


By Dexpro Dynamics, Microsoft Dynamics GP Silver Competency partner, www.dexprodynamics.com 

Dexpro March Newsletter
By Marlena Stark 18 Mar, 2024
Team expansion to support Dynamics 365 CRM, new Microsoft promotions, and more in the Dexpro March Newsletter.
Pitfalls of Patching and Over-Customization in D365 BC
By Marlena Stark 08 Mar, 2024
Learn from the pitfalls of patching and over-customization in Dynamics 365 Business Central. Discover the consequences of choosing the wrong partner and diving into customization without a proper understanding of system architecture. Find out how Dexpro Dynamics offers tailored solutions, guiding you through successful ERP implementations and avoiding costly mistakes. Contact us today to build a solid foundation for your business.
February Newsletter
By Marlena Stark 11 Feb, 2024
Transition from Dynamics GP to D365 Business Central, compare cloud scenarios, and more in the Dexpro February Newsletter.
Compare Cloud Scenarios
By Marlena Stark 08 Feb, 2024
Discover the ultimate guide to cloud migration for Dynamics GP. Whether you're considering migrating to Azure or making the leap to Dynamics 365 BC, our comprehensive comparison provides invaluable insights to help you make an informed choice. From cost considerations to functionality and scalability, we cover it all, ensuring you're equipped with the knowledge needed to optimize your ERP solution.
Dexpro January Newsletter
By Marlena Stark 26 Jan, 2024
Q1 Planning for your ERP system, the cost of moving Dynamics GP to Azure, and more in the Dexpro January Newsletter.
Move Dynamics GP to Microsoft Azure
By Marlena Stark 11 Jan, 2024
Explore the cost considerations and steps involved in moving Dynamics GP to Microsoft Azure for enhanced flexibility and efficiency. Learn how to optimize Azure licensing, save on memory usage, and strategically plan the transition to minimize overall expenses.
Dexpro December Newsletter
By Marlena Stark 07 Dec, 2023
Prepare for Year-End and Processing 1099s in Dynamics GP, ISV Best Prices of the Year, and more in the Dexpro December Newsletter.
Neglected Dynamics GP System
By Marlena Stark 05 Dec, 2023
Discover the outcome when a company's Dynamics GP system became burdened with expired third-party tools, unrecorded customizations, disorganized configurations, and a poorly designed chart of accounts. These challenges were rooted in problems from the initial system implementation.
By Marlena Stark 16 Nov, 2023
Preparing for year-end in Dynamics GP, New features in Dynamics 365 Business Central, and more in the November Newsletter.
By Marlena Stark 11 Oct, 2023
Full list of new features in the Dynamics GP October release 18.6, preparing for Year-End in Dynamics GP, and more in the Dexpro October Newsletter.
More Posts
Share by: