Sales & Customer Service Solution

Now part of the Dynamics 365 business application platform, Microsoft Dynamics CRM is a complete customer relationship management (CRM) system that combines marketing, sales, and customer service into one powerful solution.

Dexpro Dynamics provides services for both the current SaaS-based version of Dynamics 365 for Sales as well as legacy on-premise and hosted versions of Dynamics CRM.

Dynamics 365 for Sales

Grow revenue by freeing up more time for selling and prioritizing your best business opportunities. Dynamics 365 for Sales has features that enable your team to:

  • Manage sales opportunities while minimizing data entry
  • Collaborate with colleagues throughout a complex sales process
  • Improve customer response rates
  • Streamline and automate approvals
  • Accelerate sales performance

Dynamics 365 for Customer Service

Provide personalized customer service that builds customer loyalty.

  • Get a 360-degree view of your customer’s journey
  • Maintain an up-to-date knowledge base
  • Empower agents to be more productive
  • Route cases based on a variety of criteria
  • Resolve cases faster!